Our Privacy Policy.
At Ovaro, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information when you use our platform.
1. Information we collect
We collect information necessary to provide and improve our services. This includes account data such as your name, email address and business details. We also collect financial data including invoices, expenses, payments and customer records that you input into the system.
In addition, we collect technical data such as your IP address, device information, and usage analytics to help us understand how the platform is used and to improve performance. Where you use AI-powered features, we may process AI inputs such as uploaded receipts, images, or voice inputs to deliver the requested functionality.
2. How we use your data
Your data is used strictly to provide, maintain, and improve Ovaro's services. This includes processing subscriptions and payments, generating financial reports and insights, communicating important updates to you, and ensuring compliance with legal and regulatory obligations.
3. AI and third-party processing
Some of Ovaro's AI features rely on third-party providers, including Google Gemini, to process uploaded content. This processing is carried out solely to provide the services you request. Your data is never sold and is not used for purposes outside delivering Ovaro's functionality.
4. Third-party services
To operate effectively, Ovaro works with trusted third-party providers. Necessary data may be shared with Stripe for payment processing, Firebase for infrastructure hosting, Google Analytics for usage analytics, HubSpot for email communications, and the Apple App Store and Google Play for app distribution and management.
5. International users
If you access Ovaro from outside the United Kingdom, your data remains protected under UK GDPR standards, ensuring a high level of privacy and data protection regardless of your location.
6. Your rights
You have the right to access the personal data we hold about you, request corrections to inaccurate information, delete your account and associated data, and opt out of marketing communications at any time.
7. Marketing communications
You will only receive marketing emails from Ovaro if you explicitly opt in. You can unsubscribe from marketing communications at any time through email links or your account settings. However, we may still send essential service-related messages such as security alerts, account updates, or subscription notifications.
8. Cookies
Our website uses cookies to enable core functionality, analyse usage and improve performance. You have the ability to control cookie preferences through your browser settings.
9. Data security
We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse. While we take security seriously, no system can be guaranteed to be completely secure.
10. Data retention
We retain your data only for as long as necessary to fulfil operational needs and comply with legal obligations.
11. Contact
For any privacy-related queries, contact us at support@ovaro.io.